Cheri C. Brown - Student CV
Work Experience
2016 - Present
Cashier Receptionist at Kaiser Permanente
Greet and assist patients that present. Working knowledge of Health Plan coverage types. Check in patient by following policies and procedures. Provide general information and explaining co-pays. Interdisciplinary communication.
2014 - 2016
Tele-Service Representative at The Police Credit Union
Resolve member concerns over the phone. Provide member service over the phone, email and mail. Provide account information, loan products and rates. Administrative support.
2013 - 2014
Accounting Technician at US Air Force
Classifies and verifies accounting documents. Maintained double-entry bookkeeping journals and subsidiary ledger. Prepared monthly balances, reconciled accounts and transcribed to general ledger for closeout of accounts.
Education
2022 - Present
Walden University | Master's in Social Work
I am currently pursuing a Master's degree in Social Work. My coursework has included studying advanced theories and practices to empower and assist individuals, families, and communities in overcoming social challenges.
2001 - 2004
San Jose State University | Bachelor's in Art in Psychology
I graduated from San Jose State University. During my time there, I studied psychology and sociology.
Skills & Expertise
Microsoft Work & PowerPoint
Social Media Management
MacOS
Interpersonal Skills
Active Listening